Frequently Asked Questions

Product Information

How do I determine my size?

We know- our unisex sizing is different! We want our product to be as inclusive as possible. Follow this guide to find the perfect size for you!

HOODIE SIZE GUIDE:

JOGGER SIZE GUIDE:

 

Will my clothes shrink in the wash?

For our clothes, we wanted to provide the best quality fabrics we could find- 100% cotton Japanese fabric. Because it is 100% cotton, it will slightly shrink when washing but will re-stretch almost immediately upon wearing. 

Are the colors in the product photos accurate?

Yes, we used unfiltered photos to give you the most accurate representation of our products.

Shipping and Delivery

What are your shipping options and costs?

We offer free shipping upon for orders of $150 and up! Otherwise, we offer USPS Priority Mail and Ground Advantage as well as UPS Ground Saver shipping options. These prices are calculated based upon the best available rates and estimated delivery times will be displayed at checkout.

Do you ship internationally?

Unfortunately, at this time we do not ship internationally. In the meantime, please subscribe to our newsletter and we will let you know once we are able to ship to you!

How long will it take to receive my order?

Your order delivery time will be automatically calculated at checkout. These are estimated delivery dates and are subject to change.

Can I track my order?

Your order will be fulfilled and shipped to you the next business day. Once your order has shipped, you will receive an email with shipping information so that you can track your items!

Returns and Exchanges

What is your return policy?

We have a 30-day return policy for all items except final sale items. To be eligible for a return, your item must be unworn and unused, with tags. We offer free return shipping and no restocking fees. Click here for our full return policy.

How do I return or exchange an item?

To start a return, you can contact us at info@shopanylifetime.com.

How long do I have to return an item?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

What do I do If I receive a damaged or incorrect item?

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Payments

What payment methods do you accept?

We currently offer payment by Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Meta Pay, Google Pay, Shop Pay and PayPal.

Is my payment information secure?

Yes, your payment information is secure. Our store uses Shopify, which is PCI DSS compliant and follows strict encryption protocols to protect your data. Payments are processed securely by trusted providers, and we do not store your payment details. Your privacy and security are our top priority.

If you have any other questions, please ask them here.